{{ appEyebrow }}

{{ t('Dispatch Wizard v2') }}

{{ stepLabel }}
{{ tdb(message.text) }}
{{ t('Start Dispatch') }}

{{ t('Find Coverage') }}

{{ t('Find a covered agreement by VIN, agreement number, or license plate.') }}

{{ tdb(plateLookupStatus) }}
{{ t('VIN') }}
{{ plateLookupResult.vin }}
{{ t('Vehicle') }}
{{ plateLookupVehicleSummary }}
{{ t('VIN') }} {{ t('Agreement') }} {{ t('Plate') }} {{ t('Coverage') }}
{{ t('Coverage Result') }}

{{ coverageResultTitle }}

{{ coverageResultMessage }}

{{ t('Status') }}
{{ coverageStatusLabel }}
{{ tdb(warning.title || 'Coverage alert') }}

{{ tdb(warning.message) }}

{{ part }} {{ tdb(item.valueNote) }}
{{ item.value }}

{{ tdb(item.description) }}

{{ t('Driver Phone') }}

{{ t('Choose how to capture the breakdown location') }}

{{ t('Text the driver a location link') }}

{{ t('Send a secure link to the driver. Their phone will ask for location permission and send the breakdown location to our dispatch system.') }}

{{ t('Enter location manually') }}

{{ t('Skip the text link and enter the breakdown location on this computer using map search or manual pin placement.') }}

{{ t('Waiting for Phone Location') }}

{{ textStatus }}

{{ t('Breakdown Location') }}

{{ breakdownLocationInstruction }}

{{ t('Selected Location') }}
{{ location.address }}

{{ breakdownPinAdjustmentMessage }}

{{ mapStatus }}
{{ t('Selected Location') }}
{{ location.address }}
{{ t('Coordinates') }}
{{ location.latitude }}, {{ location.longitude }}

{{ t('Caller Name') }}

{{ t('Enter the name of the person requesting service.') }}

{{ t('Vehicle Color') }}

{{ t('Select the vehicle color so the service provider can identify it quickly.') }}

{{ loading ? t('Loading vehicle colors...') : t('No vehicle colors are available.') }}

{{ t('Service Category') }}

{{ t('Choose the service category needed for the vehicle.') }}

{{ t('Loading service categories...') }}

{{ t('Contact Support') }}

{{ t('We cannot continue with roadside assistance at this time. Please contact Smart Start Customer Support at 866-236-8511 to obtain your lockout code.') }}

{{ t('Ignition Interlock') }}

{{ t('Is this tow needed because of the vehicle ignition interlock device?') }}

{{ t('Contact Smart Start') }}

{{ t('Please call Smart Start Customer Service for an explanation of benefits.') }} 1 (800) 831-3299

{{ t('Vehicle Drivable') }}

{{ t('Will the vehicle be drivable after roadside assistance is completed?') }}

{{ t('Vehicle Length') }}

{{ t('Choose the vehicle length so the correct tow equipment can be assigned.') }}

{{ t('Service Questions') }}

{{ t('Answer the questions needed for this service category.') }}

{{ tdb(item.description) }}

{{ loading ? t('Loading questions...') : t('No additional questions are needed.') }}

{{ t('Key Location') }}

{{ t('Where are the vehicle keys?') }}

{{ t('Loading key locations...') }}

{{ t('Service Details') }}

{{ t('Choose the specific service needed for this category.') }}

{{ serviceChangeNoticeTitle }} {{ serviceChangeNoticeText }}
  • {{ reason }}
{{ t('Order') }}
{{ orderId }}
{{ t('Category') }}
{{ selectedServiceCategoryLabel }}

{{ loading ? t('Loading services...') : t('No services are available for this category.') }}

{{ t('Service Date') }}

{{ t('Select the desired service date and time.') }}

{{ t('Order') }}
{{ orderId }}
{{ t('Service') }}
{{ selectedServiceLabel }}

{{ t('Preferred Tow Destination') }}

{{ t('Selected Service') }}
{{ selectedServiceLabel }} {{ t('service has been selected.') }}

{{ t('Choose one of the required destinations for this order.') }}

{{ t('Choose a preferred destination if one fits. You can also continue to search nearby repair facilities or enter another destination.') }}

{{ t('Checking preferred destinations') }} {{ t('Looking for saved destinations for this client.') }}
{{ t('Preferred Destinations') }}
{{ isRequireLocation ? t('No required destinations were found for this order. Please contact support before continuing.') : t('No preferred destinations were found for this order.') }}

{{ t('Tow Destination') }}

{{ t('Selected Service') }}
{{ selectedServiceLabel }} {{ t('service has been selected.') }}

{{ t('Choose the repair facility or destination for the tow.') }}

{{ t('Finding nearest repair facilities') }}

{{ t('Checking Google Places and calculating drive distance from the breakdown location.') }}

{{ destinationSectionHeading }}:

{{ t('Nearest Repair Facilities') }}
{{ t('No nearby repair facilities were found. Enter a destination instead.') }}

{{ destinationSectionHeading }}:

{{ t('Selected Preferred Destination') }}
{{ selectedPreferredLocation.name || t('Preferred Location') }} {{ selectedPreferredLocation.address }} {{ formatPhoneDisplay(selectedPreferredLocation.phone) }}
{{ destinationStatus }}
{{ t('Selected Destination') }}
{{ destination.address }}
{{ t('Coordinates') }}
{{ destination.latitude }}, {{ destination.longitude }}

{{ t('Overview') }}

{{ t('Confirm the service details before dispatch.') }}

{{ serviceChangeNoticeTitle }} {{ serviceChangeNoticeText }}
  • {{ reason }}
{{ overviewMapStatus }}
{{ t('Checking local weather') }} {{ t('Checking for active severe weather alerts near the breakdown location.') }}
{{ overviewWeatherTitle }} {{ tdb(overviewWeather.message) }}
{{ t('Tow Distance') }}
{{ overviewTowDistance || '-' }}
{{ t('Estimated Drive Time') }}
{{ overviewTowDuration || '-' }}
{{ t('Order') }}
{{ orderId }}
{{ t('Call IDX') }}
{{ callIdxSummary }}
{{ t('Service') }}
{{ order?.service || selectedServiceLabel }}
{{ t('Vehicle') }}
{{ vehicleSummary }}
{{ t('Breakdown Location') }}
{{ overviewBreakdownAddress }}
{{ t('Destination') }}
{{ overviewDestinationAddress }}
{{ t('Ride With Provider') }}
{{ rideSummary }}
{{ t('Out of Pocket') }}
${{ overviewAmount }}

{{ t('Ride Details') }}

{{ t('Confirm whether the customer needs to ride with the service provider.') }}

{{ t('Destination') }}
{{ order?.destaddress || destination.address || '-' }}

{{ t('Provider capacity limit') }} {{ t('The service provider can take up to 2 people in their vehicle. Please arrange separate transportation for any extra passengers.') }}

{{ t('Secure Payment') }}

{{ t('Collect Out-of-Pocket Payment') }}

{{ t('Your card is encrypted before it reaches the server. Dispatch cannot continue until payment is approved.') }}

{{ t('Amount Due') }}
${{ paymentAmountDue }}
{{ t('Reason') }}
{{ paymentReason }}
{{ t('Service') }}
{{ order?.service || selectedServiceLabel }}
{{ t('Vehicle') }}
{{ vehicleSummary }}
{{ t('Security Certificate') }}

{{ t('Encrypted Card Processing') }}

{{ t('Your payment is protected with HTTPS encryption and tokenized by Authorize.Net before approval.') }}

{{ t('Submit Dispatch') }}

{{ t('Overview is complete. This will submit the dispatch request to NSD.') }}

{{ t('Order') }}
{{ orderId }}
{{ t('Wizard Step') }}
{{ order?.wizardstep || order?.wizard_step || '-' }}
{{ t('Dispatch Confirmation') }}

{{ t('Dispatch Submitted') }}

{{ cancelResult ? cancelResult.message : t('The service details have been submitted and are ready for dispatch follow-up.') }}

{{ t('Status') }}
{{ cancelResult ? t('Canceled') : t('Submitted') }}
{{ t('Order') }}
{{ orderId }}
{{ t('Service') }}
{{ order?.service || selectedServiceLabel }}
{{ t('Vehicle') }}
{{ vehicleSummary }}
{{ t('Breakdown Location') }}
{{ overviewBreakdownAddress }}
{{ t('Destination') }}
{{ overviewDestinationAddress }}
{{ t('Payment') }}
{{ finalPaymentSummary }}

{{ t('Cancel this service') }}

{{ t('If the service is canceled after submission, the provider dispatch will be canceled first. If a payment was collected, the card will be voided or refunded.') }}

{{ cancelWindowLabel }}