Encore Protection

For Roadside Assistance Enter VIN or Agreement #:
Agreement # is also referred to as Policy # or Contract #. Partial VIN is acceptable.

Your vehicle class requires that you call this number for service:

1-888-384-8367

This Vehicle does not show active coverage in our system.

If you believe this is a mistake please verify your VIN and click the BACK button if you would like to try again.or click NEXT button to proceed with service.

Please enter your VIN below and click NEXT to proceed with service at your cost. If the service is found to be covered, you may be reimbursed at a later date.

Enter VIN

Do you want a Lyft to pick you up and take you to a location?

Select Vehicle Color:
We use the color of the vehicle to find it.

Select the Vehicle Length:
We use the length to determine the type of tow truck needed.

Enter Mobile Phone # of Driver with the Vehicle:
Mobile phone # is used for messages related to this incident. This will also help determine the breakdown location.

We are Verifying the Mobile #, Please Wait.

We have sent a text message. Click the link to share the vehicle location. If the text message is not received, then click the back button to enter a different mobile phone number. If you can not use your mobile phone, click next, to find your vehicle location.

Please verify address below. If it is not correct enter new location and click update location button.

Enter Your Name:
Please provide the name of the person requesting service.

First Name:
Last Name:

Please verify address and confirm destination. If it is not correct enter new destination and click update location button.

Choose Service Category:
Choose one of the available service categories for the vehicle.

Provide Details:
Answer Yes or No to each question below.

Select Key Location:
We need to know the location of the vehicle keys.

Choose Service:
Choose one of the available services for the vehicle.

Do you think your vehicle will be drivable after service is complete?
Answer Yes or No

Do you need a ride with the service provider?
Answer Yes or No

How many riders (Max 2)

Select Desired Service Date: Select Service Time:

We have listed the nearest repair facilities for your convenience. Or you may enter a location not listed.
Scroll to view more options.

Please choose the provider or use the map to pick a provider.

Please review the details for your service request below.

Service:
Vehicle:

Please submit payment for service below.

Secure Payment

Card Number

Exp. Month

Exp. Year

CVV

Total Amount

Submit Final Details for Service:

The details for your service request have been sent to our dispatch center please stand by for updates

Service:
Vehicle:

Agreement
()

Coverage
Towing
Soft Services